In the latest episode of "The Great Friends Podcast," John Wheeler, CEO of Alpha Aesthetic Partners, welcomes Michelle Doran, founder of RN Esthetics, for an insightful conversation on the keys to running a successful aesthetics practice. With over 12 years of experience, Michelle has grown RN Esthetics into a highly respected, nurse-led practice with three locations in the Boston-Salem area. Known for her expertise in injecting and her dedication to patient care, Michelle shares valuable lessons about building a thriving team and creating a strong, patient-centered culture.
Throughout the episode, Michelle highlights the importance of cultivating a positive workplace environment. She reveals that her secret to building a successful team lies in hiring individuals who share her practice’s values, many of whom were patients first. This unique approach ensures that her team is made up of people who are not only skilled but also aligned with the culture of kindness, respect, and teamwork that defines RN Esthetics. Michelle emphasizes the importance of hiring slowly and firing quickly to maintain a strong team dynamic.
The conversation also delves into Michelle’s expertise as a world-class injector and Allergan trainer. She shares how her experience with the cannula technique was a game-changer in her career, improving patient outcomes with less downtime and bruising. Michelle also touches on the balance between art and science in aesthetics, noting that mastering the technical skills is just the beginning. Over time, injectors can develop the artistry needed to deliver natural, beautiful results.
As a leader and mentor, Michelle is passionate about teaching the next generation of injectors. She believes in paying it forward by sharing her knowledge and experience with new providers, helping them build confidence and competence in their craft. This episode is filled with actionable insights for anyone in the aesthetics field, from cultivating a strong culture to refining their clinical skills.